Contact Us
We want to make it easy for you to reach us. The following is a list of LCVA Team Members, our direct contact information, and our primary responsibilities. Please use this information when you need to contact us. When in doubt, call our front desk at 703-771-2170 and we will help direct your call.
Administration
President & CEO, Cheryl Kilday
703-771-4964, Kilday@VisitLoudoun.org
Cheryl is the spokesperson and leader for the LCVA. She oversees the performance management of the entire organization, its tracking, reporting, and results. Cheryl works for the LCVA Board of Directors, LCVA Team, and tourism industry partners to ensure that the tourism industry is getting support from local officials, businesses, and residents in order to thrive. Contact Cheryl regarding policy issues, LCVA leadership and the LCVA Board of Directors, regional programs, planning, grant opportunities, government relations, strategic alliances, and film and video scouting.
Director of Program Operations, Greg Harp
703-669-2008, Harp@VisitLoudoun.org
Greg oversees the operation of the physical facilities for the entire organization, is the key contact for vendors and purchasing, and supports the President & CEO and LCVA Board of Directors. Contact Greg regarding accounts payable, hosting an LCVA meeting or event, information on LCVA meetings, educational programs and networking events, partnership dues, opportunities to bid on LCVA programs and services, and general questions about the LCVA.
Marketing
Director of Marketing, Jeremy Harvey
703-669-2002, Harvey@VisitLoudoun.org
Jeremy designs, directs, and implements the LCVA marketing program including the destination brand initiatives and the cooperative marketing programs, sponsorship opportunities, and advertising sales. He also manages the media relations program, working to attract travel writers to visit and write about Loudoun County. Contact Jeremy regarding product development (new publications, promotions, campaigns), tourism industry trends, state and regional tourism promotion programs, package and itinerary development, Tourism Destination Strategy implementation, sponsorship of LCVA events, cooperative advertising, LCVA's online marketing efforts, development of industry-related education programs, LCVA publications, media inquiries and familiarization (FAM) tours, and industry news and announcements.
Senior Marketing Manager, Brian Jenkins
703-669-2003, Jenkins@VisitLoudoun.org
Brian maintains the LCVA websites and databases and oversees the LCVA research program. Contact Brian regarding questions or comments about our website functionality, changes in your address or key personnel, and current research figures and occupancy trends.
cONTENT Manager, Janet Tamassia
703-669-2004, Tamassia@VisitLoudoun.org
Janet manages the content and design of LCVA publications, and manages all LCVA images, film and video, and graphics. Contact Janet regarding updating your listing and contact information in LCVA publications and website, use of Loudoun County images, LCVA’s 1-800 number, and the destination logo in your marketing materials, and assistance with editing your brochures.
Marketing and communications manager, Stacey Sheetz
703-669-2005, Sheetz@VisitLoudoun.org
Stacey coordinates all aspects of the marketing department activities. Contact Stacey regarding industry familiarization tours, LCVA's online marketing efforts, LCVA bulk brochure requests and delivery questions, logistics of film and video shoots, cooperative marketing and advertising opportunities, and special event information on the visitor website.
Direct Sales
Director of Sales, Jennifer Ritter
703-771-7525, Ritter@VisitLoudoun.org
Jennifer leads the sales team through strategic planning and market segment development, and participates in tradeshows on behalf of the LCVA and the destination. She generates sales leads for meeting facilities and accommodations in the association and government markets. Jennifer works with the industry to “book” the business and coordinates sales team activities and communication among sales professionals in Loudoun’s tourism industry. Contact Jennifer regarding group sales to association and government meeting planners, sales leads and referrals, tradeshow participation opportunities in the meetings market, inclusion of meeting packages in sales kits, sales mission participation opportunities, and site visits for meeting planners.
nATIONAL Sales Manager, Karin Aaron
703-669-4432, Aaron@VisitLoudoun.org
Karin is the key person representing Loudoun County in the amateur sports and religous markets as well as the education, fraternal, and tour and travel market segments. Contact Karin regarding group sales to the motorcoach, AAA, and incentive travel markets, group sales to religous, education, and fraternal market segments, sales leads and referrals, FAM tours for tour operators, and site visits for meeting planners.
NATIONAL Sales Manager, mICHAEL cARTER
703-669-4433, Carter@VisitLoudoun.org
COMMUNITY SALES MANAGER, WENDY FERRIGno
703-669-4434, Ferrigno@VisitLoudoun.org
Wendy manages the operations of the Visitors Center; generates sales leads for private event venues, accommodations, and services from the social market; and provides services to all groups. She also serves as the inside sales coordinator, assisting meeting planners when they call. She coordianates the LCVA's auction and annual meeting, LCVA Tourism Awards program, tradeshow planning, updating and maintaining the LCVA database, portable visitors centers at special events, and the use of our display booth at trade shows and conferences.
Visitors Centers Hosts
Visitors Center Hosts
703-771-2617, vchost@VisitLoudoun.org
Hosts staff the Visitors Center in Leesburg 362 days each year, as well as leisure and lifestyle shows, portable Visitor Centers at events, and other events as needed. Contact the Visitors Center Hosts regarding visitor information such as sightseeing, dining, shopping, accommodations, and special events, when your event has a last minute change or cancellation, and specials you’d like visitors to know about.
Special Projects
Naomi Kurzyna
703-771-2170 ext. 10, Kurzyna@VisitLoudoun.org
Naomi works part-time and assists with special projects, data entry, phone calls, research, and other activities of support. She also assists in the Visitors Center.
Location and Directions
Loudoun Convention & Visitors Association
Visitors Center and Office
112-G South Street, SE
Leesburg, VA 20175
703-771-2170, 800-752-6118
Fax: 703-771-4973
Visitors Center Hours: 9am-5pm every day except Thanksgiving, Christmas, and New Year’s Days
Program Office Hours: 9am-5pm Monday-Friday; Closed on Government Holidays